Maintenance Requests:

Quick, Reliable Help When Something Goes Wrong

At Stewardship Property Management, we take property maintenance seriously—because we know it directly impacts your comfort and quality of life.



If you’re experiencing a maintenance issue in your home or apartment, our maintenance team is here to help—24 hours a day, 7 days a week.

How to Submit a Maintenance Request

The fastest way to get help is through your Tenant Web Access portal or the rmResident mobile app. It’s fast, easy, and ensures your request goes directly into our scheduling system.


You can also call our office directly:


330-600-4556, Ext. #1 – This connects you to our live answering service any time, day or night.

Please describe the issue clearly, and let us know the best times for us to stop by.

Emergency Maintenance? Here’s What to Do:

If you're facing a true emergency, like:



  • No heat during freezing temperatures

  • Active water leaks or flooding

  • Sewer backup or toilet not flushing (if it’s the only one)

  • No power (and you’ve checked the breaker box)

  • Refrigerator not working

  • Fire, gas leak, or carbon monoxide alarm (after calling 911)

Call 330-600-4556, Ext, #1 immediately. Our 24/7 maintenance dispatch will respond quickly to address urgent issues.

What Happens After You Submit a Request?

  1. We receive and log your request.

  2. We assign it to an in-house tech or trusted subcontractor.

  3. We schedule the repair promptly.

  4. You’ll receive a follow-up once the job is completed.

We aim to handle most requests within 48 hours—often sooner.

Strategic Repairs. Professional Results.

Our property maintenance services are handled by trained in-house staff or licensed vendors who respect your space. We aim to solve problems on the first visit and leave your home cleaner than we found it.


Have questions? Want to follow up?


Call us at 330-600-4556 or reach out through your portal.