Owner FAQs:
Straight Answers from a Team That’s Been There
We know what it’s like to have questions—and we’re always happy to talk. But for convenience, here are some of the most common questions we hear from property owners across Akron, Canton, Massillon, Wooster, and beyond:
Will you handle evictions?
Yes. If an eviction becomes necessary, we manage the entire tenant eviction process from start to finish.
Our attorney handles filings and court appearances, and our licensed SPM agents serve notices and testify when needed. You’ll be informed and protected every step of the way.
Why is there a service fee for maintenance?
Our $59 service fee covers the internal time it takes to coordinate with the tenant, gather materials, and schedule the work. We’ve priced it as low as possible without cutting corners or sacrificing efficiency.
Can I handle my own maintenance?
We’ve learned from experience that when owners try to coordinate their own repairs while we manage everything else, communication gets messy—and tenant satisfaction suffers.
To serve residents well and keep our fees low, we require that all maintenance requests go through our system.
Are you insured?
Absolutely. Stewardship Property Management carries a comprehensive insurance policy to protect both our company and our clients. All subcontractors are also required to carry active liability coverage.
We do recommend that owners maintain their own landlord insurance policy as well, to cover building replacement, liability, and tenant-related claims.
What areas do you serve?
We typically serve properties within a 40-mile radius of our office in North Canton, Ohio, which allows us to respond quickly and maintain strong local relationships.
This includes Akron, Massillon, Canton, North Canton, Wooster, Dover, New Philadelphia, Medina, Wadsworth, Millersburg, and many more surrounding communities.
Still have questions? Give us a call at 330.600.4556 or use our Contact Form.
We’re always happy to talk shop and see how we can support your rental property goals.